Retrieval-grounded assistants
Assistants that answer from your own documents and data, with citations back to the source.
Service / 04
AI applied where it removes real work: grounded assistants that answer from your own documents, automated document and data processing, and workflow automation wired into the systems your team already uses.
The value in applied AI is rarely the model. It is the plumbing around it — retrieving the right context, constraining the output to a schema your systems can consume, and deciding what happens when confidence is low. Get that wrong and you have a demo. Get it right and you have a process that runs without supervision.
Every workflow we build has a defined input, a checkable output and an escalation path to a human. Where a decision carries financial or compliance weight, a person approves it — the automation removes the retrieval and drafting work, not the accountability.
Capabilities
Assistants that answer from your own documents and data, with citations back to the source.
Extraction from invoices, contracts and forms into structured records your systems can read.
Multi-step processes across your existing tools, with retries, logging and failure handling.
Conversational flows on WhatsApp Business API for quotations, bookings and support.
Scheduled ingestion, cleaning and enrichment feeding your reporting and analytics.
Approval steps and confidence thresholds so uncertain cases reach a person before they commit.
Approach
We look at volume, repetitiveness and error cost to identify which workflows are actually worth automating.
Source data is indexed and outputs are constrained to a schema, so results are checkable rather than plausible.
The workflow is wired into your existing systems with logging, retries and an escalation path.
We track accuracy and handling time against the manual baseline and tune the thresholds from real cases.
Technology
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